Privacy Policy

1. Introduction

Reflectra Cortex ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website reflectra-cortex.com (the "Website") and utilize our services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when:

• Registering for courses or creating an account
• Completing contact forms or surveys
• Subscribing to newsletters or communications
• Participating in discussions or forums
• Making inquiries or requesting support

This information may include: Name, email address, phone number, mailing address, date of birth, educational background, payment information, and any other details you choose to share.

2.2 Automatically Collected Information

When you visit our Website, we automatically collect certain information:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent
• Referral source
• Device information and identifiers
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for purposes including but not limited to:

• Providing and improving our courses and services
• Processing registrations and enrollments
• Delivering course content and materials
• Sending communications about your account or courses
• Responding to your inquiries and support requests
• Sending promotional emails and newsletters (with your consent)
• Analyzing website usage and improving user experience
• Complying with legal obligations
• Preventing fraud and ensuring security
• Personalizing your learning experience

4. Legal Basis for Processing

We process personal data based on:

• Contractual Necessity: To provide services you've requested
• Legitimate Interests: To improve our services and protect our rights
• Consent: When you've agreed to specific data processing
• Legal Obligation: To comply with applicable laws

5. Information Sharing and Disclosure

We do NOT sell, trade, or rent your personal information to third parties. We may share information:

• With service providers who assist in our operations (under strict confidentiality agreements)
• With partner companies for career and job placement services
• When required by law or court order
• To protect our rights, privacy, or safety
• With your consent for specific purposes

6. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• SSL encryption for data in transit
• Secure password storage using hashing algorithms
• Regular security audits and assessments
• Restricted access to personal information
• Employee confidentiality agreements

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to:

• Provide our services
• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes

You may request deletion of your information at any time, subject to legal requirements.

8. Your Rights

Depending on your location, you may have rights including:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate information
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your information
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain processing activities
• Right to Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at privacy@reflectra-cortex.com.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing information.

11. Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover such information, we will delete it promptly.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or prominent website notice. Your continued use of our services indicates acceptance of updated policies.

13. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us:

Email: privacy@reflectra-cortex.com
Phone: +54 11 3000-5000
Address: Avenida Corrientes 1234, Buenos Aires, C1043AAZ, Argentina

14. Compliance with Regulations

This Privacy Policy complies with applicable data protection regulations including GDPR, CCPA, and local Argentine data protection laws.